How can I order a product by Eltima?

First of all, we want you to know that you can purchase our software electronically and receive it securely and immediately after the payment. We hope you will find our software easy to buy and easy to use whatever country you live in.

1. Define What You Need: To know the link of the order form, start with http://www.eltima.com/products/ Click "Buy Now" next to the product you need.
2. Define the license type you need and the number of licenses to be purchased.
   NOTE: Element 5 and Plimus are our official online reseller. They process payments for our products allowing you to choose among a wide range of payment options: credit cards, bank/wire transfers, cash, cheques, PayPal, purchase/fax orders, giropay, orders by phone, etc.
3. Place the Order Online: Fill in the order form completely. Enter end-user info in "Personal Details" form on Element 5 or "Shipping Address" on Plimus (in case you are ordering for someone else). "Billing Details" on Element 5 and "Customer Information" on Plimus should contain the purchaser info. Follow the directions on the order forms because in some cases the billinh operators will request additional info.
4. Install and Register the Product: After placing your order and paying for it, a direct download link to the product and registration name and key will be delivered to you via e-mail.
   NOTE: for most of the products Registration Name and Key are to be put into the demo version of the software in order to get full version.

SOME other questions about purchasing you might have:

Support Plans: When purchasing a license you can also order one of support plans: Priority E-mail Support or Premium Support Package. The latter includes: callbacks, dedicated support hours, IM chat rooms with our developers, dedicated e-mail for urgent support.

Discounts: Make use of our Volume Discounts: the more licenses you purchase at a time the less you pay for one copy. As well as purchasing two or more different products by Eltima, you save money with Cross-selling Discount.

Currencies: We are glad to give you the possibility to pay us in your native currency. If you don't find your native currency on the form, select USD and your bank will do the conversion.

Backup CD: The CD made specifically for you will contain all your license information and a setup file. It will be mailed to your physical address so that you can use this CD as a backup copy of your product. More info can be found at Plimus and Element 5 FAQs.

Payment support: You can contact Plimus and Element 5 directly via phone. Find their contacts here: http://wiki.eltima.com/knowledge-base/general/order-failed.html

If you have questions regarding purchasing, feel free to write to sales@eltima.com or request a callback from our sales representative at http://www.eltima.com/company/contacts/