We are ready to resend your registration info on your request. Please, let us know your order ID (reference number) for the product you ordered (the one you have received in order confirmation e-mail from our e-commerce reseller cleverbridge AG, Element 5 (a service of Digital River) or BlueSnap (formerly Plimus) right after order placement).
If for some reason you don’t have your order ID, then provide us with the following information, which will help us track your order in our records:
- Registration Name (exactly as you put it when placing your order);
- Email used to place the order;
- Date of purchase;
- E-commerce service that you used (cleverbridge. Element 5 or BlueSnap);
- Product name.