SyncMate - Known issues

1. When I sync my contacts/events/notes/to-dos are duplicated. Why?

The problem you described usually happens when you make changes in events and then switch the synchronization direction and try to sync modified entries without previous synchronization. On changing synchronization direction syncing history is cleared. So SyncMate doesn't apply changes and just overwrite events.
So synchronize after sync direction is changed to create sync history.

Another possible reason of duplicated events is the presence of alarms assigned to events. Alarms with sounds are not recognized by the mobile device and than's why such events are not transferred correctly. Please try to disable alarm sounds and sync again.


2. Is SyncMate compatible with my mobile device?

Please note that SyncMate supports mobile devices running under Windows Mobile 5, 6 or 6.1 platforms.

Please find the information about device compatibility at the page: 
http://www.sync-mac.com/syncmate.html

If you have Windows Mobile based device then don't hesitate to download the free version and try it yourself:
http://www.eltima.com/download/EltimaSyncMate.dmg


3. I tried to connect my Nokia phone to Mac via Bluetooth using SyncMate, but the application crashed. What can be the problem?

Please note that Bluetooth Manager crash at Mac OS X 10.6 is possible while trying to establish connection with Nokia Series 40 phone, if the latter is already connected to any other device (another Mac, for example).