Send SyncMate Activity log to our technical support

  1. In case the sync fails: 
    after the actual sync attempt click “Show log” button -> “Send to technical support” -> then enter your email address and leave a few comments. 
  2. If you can’t establish connection to the device:
    after several connection attempts, click on the name of your Mac in  SyncMate sidebar -> select “Activity Log” tab -> click “Show log” button -> “Send to technical support”.