Q. Why some of my thumbnails are white as if they are empty?
A. Actually, they are not empty. SWF Live Preview seeks first for not empty frames and creates thumbnails, however some of the frames may have small elements which are invisible in preview; or a frame may have white shape on white background. You can change a frame yourself by right-clicking the icon in system tray and selecting “Choose frame number for preview” option.
Q. May I change thumbnail’s size?
A. Yes, sure. Right-click SWF Live Preview icon in system tray and select “Choose thumbnail size” option. You can resize it from 32 up to 255 pixels.
Q. Why after cleaning preview cache and disabling your program I still can see previews in Windows Explorer?
A. Windows Explorer reads SWF Live Preview cache as if it were ordinary image files and doesn’t address to our program later. To fix this problem you should remove thumbs.db file in current directory or disable thumbnail’s caching in Windows Explorer menu:
Tools –> Folder options –> View –> disable ‘Do not cache thumbnails‘ option.
Q. Why some of my thumbnails are monochrome (black/white/etc.) when I select frame?
A. Automatically, our application takes first not empty frame, however it may have small elements. Try to close “Choose frame” dialog window and open it again. Make sure it is not a music file (in this case it doesn’t have any graphics and you won’t see any image.
Q. Sometimes, when I manually select frame for preview I got “Unexpected error”. How to fix it?
A. Please, update swflash.ocx ActiveX Component. For more information, please refer to Adobe home page at http://www.adobe.com/. As an alternative, download the latest version of SWF Live Preview. It checks swflash.ocx version and if it is old, automatically downloads new version.
Q. I found, that while scanning for Flash files, SWF Live Preview freezes and when I try to close it, “Thread error: The handle is invalid (6)” pops up. How to fix it?
A. Please, update swflash.ocx ActiveX Component. For more information, please refer to Adobe home page at http://www.adobe.com/. As an alternative, download the latest version of SWF Live Preview. It checks swflash.ocx version and if it is old, automatically downloads new version.
Q. When I scan for .SWF files, my local firewall warns me that SWF Live Preview creates new Internet connection to remote site. I don’t want any spyware programs!
A. Let us reassure you that SWF Live Preview is not a spyware. Some .SWF files open Internet connection when you play them. That’s exactly what happens when you scan your folders with SWF Live Preview, as it plays them to generate thumbnails. Eltima Software respects your right to privacy. Check our Privacy Policy for details.