First of all pay attention to the information you have received from our payment processor: cleverbridge AG or 2Checkout.
It usually contains the information about terms of delivery.
Note: sometimes order processing may take up to 48 hours (it is usually mentioned when you place the order).
If you still haven’t received your license key, please, check your Spam folder to make sure that email with your key was not filtered as Spam.
If your license key is nowhere to be found, please contact us.