Did my order go through?

If your order has been successfully processed by our e-commerce reseller (2Checkout; make sure that a confirmation email was not blocked by your antispam filter.

If you still can’t find any notifications about your order status, please either contact our e-commerce reseller directly or send a request to Eltima Support Team and provide the following details:

  1. The exact date of making the purchase;
  2. The full name you have used during the purchase;
  3. Email address you have indicated during the purchase;
  4. Reference number (Order ID) in case you have it.