Below is the list of known situations concerning PDF files passwords recovery. Please, get acquainted with the list. These known issues are not applicable reasons for refund:
- If you cannot remember any symbol or character of your PDF file password, you won’t be able to specify the template. Therefore, the amount of passwords to be verified cannot be limited. In this case “Exhaustive search” option should be applied. This method tries all possible encryption keys until finds the right one. Of course, this method can take much time. That’s why it is recommended to customize templates – try to experiment with password length, character sets or even supposed symbols.